Client Story: Vancouver Centre for Cosmetic & Implant Dentistry

When we first started marketing for our dental client, back in 2014, VCCID had completed 20 years as a dental clinic at the Metrotown mall in Burnaby. They had a great location, a strong history, and a loyal customer base. However, they needed a steady flow of new patients to stay profitable, invest in new technologies, and expand their practice.

Times had changed, as patients were turning to the internet to find dentists and dental clinics rather than asking friends and family for referrals. VCCID had a website, but it was getting little traffic, and was not generating any new patient leads.

As a digital marketing agency, we came in to help VCCID adapt to the changing tides and ride the new digital trends. They had one primary focus that was and continues to be...

Bring new patients to the practice!

The battle of March 2018

In early 2018, the licensing board of dental college updated their compliance guidelines for dental marketing.

There were many changes necessary to meet the compliance requirements like

  • Removing words that could not be measured – e.g. experts, specialists, modern, state-of-the-art, advanced, etc.
  • No offers or promotions could be used to attract users
  • Awards, testimonials, and abbreviated qualifications were not to be shown without clear explanation of context

February and March of 2018 were labor intensive months of conducting content audits, and making changes to the website, social media accounts, online business directories, and advertising copy.

We fought the battle of compliance with great diligence, but it meant sacrificing all the frills of marketing.

However, the foundation of the campaign was always built on publishing quality information with the genuine intent to help users. This strong foundation helped us continue to stay relevant, even when the compliance requirements levelled the playing field.

Work with us.

search@elementiq.com

604.909.3750

#204-3242 Westwood St
Port Coquitlam, BC V3C 3L8

We collaborate with ambitious businesses and people; We handle the marketing so you can focus on what you do best.

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Your Digital Marketing Team.
© 2021 ElementIQ All Rights Reserved
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Your Digital Marketing Team.
© 2021 ElementIQ All Rights Reserved
Privacy Policy
Located at
3242 Westwood St #204
Port Coquitlam, BC
V3C 3L8
Canada
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